Service Dogs, Inc. of Austin, Texas

Definitions: Hearing Dogs, Service Dogs, Facility Dogs

Service Dogs, Inc. trains Hearing Dogs, Service Dogs and Facility Dogs

Hearing Dogs

Hearing Dogs touch or nudge their Deaf or hard-of-hearing partners to get their attention, then lead them to the source of the sound.

Hearing Dogs alert to sounds such as:

  • Door knock or doorbell

    Buddy alerts Sheila to the oven timer

  • Alarm clock
  • Oven/microwave buzzer
  • Telephone
  • Baby’s cry
  • Someone calling your name
  • Smoke alarm

Service Dogs

Service Dogs assist clients with mobility related challenges such as Multiple Sclerosis, muscular dystrophy, arthritis, paraplegia, quadriplegia, amputation, stroke, or spinal cord injury.

Service Dogs:

Service Dog team Jessica and Jigsaw at Team Training

  • Pick up dropped or desired items
  • Open and close doors
  • Pull a light wheelchair for a short distance, such as up a ramp
  • Assist with transfers or position changes
  • Position limbs
  • Push automatic door opener buttons
  • Find help
  • Open the refrigerator and retrieve items

Facility Dogs

Facility Dogs include Courthouse Facility Dogs and Emergency Services Facility Dogs.  We train them  to work with professionals in the fields of legal justice, first responder support, medicine and other specialty agencies.

The Facility Dog lives with and is handled by an employee of the facility.

Courthouse Facility Dog Sumi at Montgomery County Courthouse

Facility Dogs do not have public access under state or federal law.  The facility must give permission for the handler to bring in the Facility Dog.

SDI does NOT train: 

  • Privately owned dogs
  • Hearing or Service Dogs for in-home use only.  We prefer the client take the dog to work, school or wherever the client spends his or her day.  We train Hearing and Service Dogs for full public access.  The dogs are much more successful when they are with their partners during the day instead of being left at home without their partner.
  • For the following conditions:
    • Autism
    • Alzheimer’s
    • Cognitive challenges
    • Diabetes
    • Seizure or other medical alerts
    • Visual impairment/blindness
    • PTSD only
      • We absolutely welcome veterans living with hearing or mobility challenges to apply!

        Emergency Services Facility Dog Ladybug providing a healthy reset to Bexar County paramedics. Lady and her partner, EMS Relations Manager Frankie Trifilio, work with Methodist Health System in San Antonio.

    • Protection or guarding
    • Emotional support only